We value your feedback
We’re sorry you needed our service but we’re glad we were there to help. Your feedback is invaluable to our life-saving service. Because of our commitment to our patients and our desire to continually improve our service, we would like you to provide your honest opinion on our emergency air ambulance helicopter service.
How your feedback helps
All information you provide is kept confidential and used to evaluate both the strengths of our service and areas that may need improvement.
If you would like a member of our team to respond to your feedback, please ensure you include your contact details and tick the box authorising us to get in touch.
If you would prefer to complete a paper version of the feedback form, you can download a copy here.
Post
Post your completed form to PO Box 1870, Taupō 3351.
Send a copy of your completed form to feedback@srsl.org.nz
Requesting patient information
If you would like to request patient information we hold, either for yourself or on behalf of a patient, please click the button below to complete a Patient Information Request Form.
